At Cakra Collective, we strive to ensure your complete satisfaction with every purchase. Our commitment to delivering exceptional quality extends to our policies regarding cancellations, returns, and refunds.

Cancellation Policy: Unfortunately, we are unable to accommodate cancellations for any orders placed through Cakra Collective. Once an order is confirmed, it begins processing immediately to ensure prompt delivery to our valued customers. We appreciate your understanding in this matter.

Return Policy: We understand that occasionally circumstances may arise where a return is necessary. In such cases, we offer a hassle-free return process. Please note the following guidelines:

• Store Credit: Upon return of an item, the refunded amount will be credited to your account in the form of store credit. This credit can be used towards future purchases on our platform, allowing you to explore our latest collections and find something that perfectly suits your style.

• Quality Check (QC): Before initiating store credit, the returned item undergoes a thorough quality check to ensure it meets our standards of excellence. This process ensures that only the highest quality products are made available to our customers.

• Cakra Credit Account: Once the returned item has successfully passed our quality check, the corresponding store credit will be promptly initiated and deposited into your Cakra Credit Account. This account serves as a convenient and secure way to manage your store credit, providing easy access for future purchases.

We value the trust you place in us when choosing Cakra Collective for your clothing needs. Our commitment to customer satisfaction drives everything we do, and we are dedicated to providing you with a seamless shopping experience from start to finish.