Order Processing
At Cakra Collective, we strive to fulfill your orders as quickly as possible. All orders are processed within 1-3 business days (excluding weekends and holidays) after the payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We offer the following shipping options to ensure that your order reaches you in a timely manner:
- Standard Shipping: Delivery within 5-7 business days (for domestic orders).
- Expedited Shipping: Delivery within 2-4 business days (for domestic orders).
- Free Shipping: Available for orders over [500] INR for domestic locations.
Please note that delivery times may vary depending on your location, weather conditions, and third-party courier services.
Shipping Costs
Shipping costs are calculated based on the delivery address, weight of the order, and the shipping method selected at checkout. The total shipping charge will be displayed at the time of checkout before you complete your purchase. Free shipping is available for orders over [500] INR.
International Shipping
We currently offer international shipping to select countries. The estimated delivery time for international orders is 7-14 business days. Shipping fees for international orders will be calculated at checkout. Please note that customs duties, taxes, and other import fees are the responsibility of the customer and will be collected upon delivery.
Tracking Your Order
Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order through the carrier’s website or by checking your Cakra Collective account.
Shipping Restrictions
- We currently ship to [INDIA].
- We do not ship to PO Boxes or military addresses (APO/FPO).
- Shipping to remote locations may take longer than the standard shipping time.
Lost or Stolen Packages
Once an order has been marked as delivered, we are not responsible for lost or stolen packages. Please ensure your delivery address is secure. If your package is lost in transit, we recommend contacting the carrier directly for assistance.
Address Accuracy
Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for shipping delays or issues caused by incorrect or incomplete address details. If you notice an error after placing your order, contact us immediately at [mohitchauhan6707@gmail.com].
Shipping Delays
While we make every effort to ensure timely delivery, shipping times may vary due to factors such as weather conditions, high order volumes, or delays with the shipping carrier. We are not responsible for delays caused by the carrier or external factors beyond our control.
Customs, Duties, and Taxes
For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply when the package reaches the destination country. These fees are not included in the shipping charges and will be billed to you directly by the carrier or customs office.
Contact Us
If you have any questions regarding your shipment, or if you need assistance with tracking, please contact our customer support team at:
- Email: [mohitchauhan6707@gmail.com]